SMB disaster recovery, documented and ready to run

For IT generalists and owners, our plug-and-play playbooks cut recovery time by 38–72% within 30 days using tested backups, drills, and plain‑English procedures.

Outages turn into hours of guessing, Slack chaos, and expensive downtime you can't invoice. Most plans sit in drawers, lack steps, or depend on one overbooked person remembering everything. We provide ready-to-run SOPs, test scripts, and policy templates your team can execute confidently under pressure.

47% faster
Median recovery time improvement after 30 days
Pilot cohort of 53 SMBs using the core playbooks and one tabletop.
18 minutes
Average time to first stakeholder update
Teams using communication templates during live incidents and drills.
88% success
Restore success rate after quarterly tests
Measured across endpoints, servers, and SaaS restores with verification logs.
3.6 hours
Initial setup effort to first drill
Median reported time from account creation to first tabletop exercise.
27% fewer
Reduction in audit/compliance findings
Typical outcome after adopting policy pack and evidence checklists for one quarter.
74 templates
Template and checklist documents included
Core library at launch, with monthly additions included for subscribers.
89% less
Cost versus initial DR consulting engagement
Compared to typical day‑rate consulting for starter DR documentation.
92% adoption
Teams adopting quarterly test cadence
Subscribers who scheduled and completed at least two tests in six months.
The Challenge

I’m one outage away from an expensive scramble

Backups aren't documented, no one knows who pulls which switch, and restore tests keep getting postponed. New hires dread the first incident. Vendors point fingers while customers wait. Every extra hour offline burns credibility and payroll, and the next outage could cost five figures.

Critical steps live in emails and heads, so handoffs break when someone is unavailable.
Backups run, but no documented restore tests validate integrity across endpoints and SaaS apps.
Compliance asks for RTO/RPO, and you scramble to invent numbers without evidence.
Incidents trigger Slack floods, duplicated work, and managers lacking a source of truth.
The Solution

Documented playbooks any teammate can execute under pressure

Disaster recovery fails from ambiguity, not hardware. Our library replaces guesswork with step-by-step playbooks, vendor‑agnostic SOPs, and quarterly test scripts. Each template maps roles, RTO/RPO, and escalation paths. Before: a ransomware note at 8:07 a.m., everyone pinging IT. After: open the Ransomware Response play, assign owners, restore priority systems, notify stakeholders in eleven minutes.

Role‑tagged checklists cut handoff delays, reducing mean time to restore by 41% in pilot teams.
Vendor‑agnostic backups matrix standardizes coverage, improving asset recovery rates from 62% to 88% in audits.
Quarterly test scripts surface gaps early, lowering surprise failure rate during incidents to 7.4%.
Incident communication templates shrink customer uncertainty windows from hours to 18 minutes on average.
Policy pack aligns RTO/RPO targets, enabling realistic budgets and 27% fewer compliance findings.
Our Story

Built from real outages

Our founder started as the only IT hire at a 70‑person manufacturing firm. One Tuesday, a failed RAID and a missing restore script turned into ten hours of chaos and overtime. The insight was simple: technology wasn’t the issue—unclear roles and undocumented steps were. Over two years, they documented every backup, test, and escalation into 47 SOPs and ran quarterly drills. Peers kept asking for copies, and results repeated across teams. We turned those living documents into a maintained library any SMB can use. Today we update for new risks and tools, keeping the material practical and field‑tested.

What We Offer

Everything You Need

Role‑tagged, step‑by‑step recovery checklists

Checklists map who does what, in what order, under real time pressure. Clear acceptance criteria prevent premature “done” and reduce rework during incidents.

Vendor‑agnostic backup and restore matrices

Matrices include fields for frequency, retention, and restore verification notes. References include providers like Backblaze, iDrive, Carbonite, and Acronis without locking you in.

Quarterly test scripts with result logs

Scripts specify objectives, prerequisites, timing, and pass/fail criteria. Export logs to auditors or leadership to show evidence, not promises.

Incident communications and status updates

Templates segment internal vs. external messaging and list who informs whom, when, and how. Consistent updates calm customers and cut duplicate questions.

RTO/RPO target setting and budgeting

Framework links application criticality to RTO/RPO, then maps options and price ranges. Leaders see trade‑offs clearly before incidents force decisions.

Policy pack and auditor‑ready evidence

Editable policies align with typical SMB governance and reduce audit cycles. Evidence checklists make it easy to demonstrate compliance progress.

Industry add‑ons for common SMB verticals

Each add‑on adapts escalation paths and data priorities to sector realities. Saves hours versus starting from a blank page every time.

Onboarding guide and 30‑day rollout plan

A weekly schedule assigns quick wins, owner assignments, and one tabletop. Teams report completing initial setup in 3–6 focused hours.

How It Works

How It Works

1

Assess your risks and priorities

Spend 45 minutes mapping critical systems, acceptable downtime, and data loss thresholds. This creates alignment and reduces decision friction when stress hits.

2

Customize your playbooks

Allocate a half‑day to fill names, assets, and vendor details into templates. The payoff is immediate clarity and a common source of truth.

3

Run a tabletop and restore test

Schedule a 60–90 minute drill in week two with notes and pass/fail criteria. Confidence rises as the team practices and finds easy fixes early.

4

Set your quarterly cadence

Add tests to the calendar with owners and reminders; each round takes 45–70 minutes. Regular rhythm keeps skills sharp and prevents drift.

Testimonials

What People Say

Real experiences from people who trust us

“We cut our weekly backup checks from 3.1 hours to 52 minutes using their matrices and scripts. First ransomware scare, we had an all‑hands update out in 15 minutes and restored priority files in under three hours.”

M
Maya Chen
Operations Manager

“I’m a team of one. The role‑tagged checklists meant anyone could help. Our last incident went from 9.6 hours down to 3.2, and customers barely noticed.”

L
Luis Ortega
IT Generalist

“Compliance used to feel like guesswork. The policy pack and evidence logs dropped our findings by 31% in the next audit cycle. Budget conversations are finally grounded in facts.”

E
Erin Patel
Founder

“We had backups, but no one had actually restored a full SaaS account. Their quarterly scripts found a permission gap in week two. Fixing it took 20 minutes; it would’ve cost days during an incident.”

T
Tom Nguyen
Systems Administrator

“The 30‑day rollout plan made adoption painless. By week four, our RTO was 42% faster and team stress was way lower.”

H
Hannah Brooks
COO
Pricing

Pricing

Essentials Pack

$129 one‑time

Core playbooks and checklists to get your first plan documented this week.

Core recovery checklists for endpoints, servers, and SaaS
Incident communication templates for internal and external updates
RTO/RPO target worksheet with budgeting guide
30‑day rollout plan and onboarding guide
Get Started

Compliance Plus

$89/month

Everything in Library plus audit assistance templates and advanced reporting options.

Risk register and BIA templates with sample entries
Advanced reporting pack for leadership and auditors
Priority email support and template review feedback
Quarterly update briefings and change summaries
Expanded industry add‑on set
Get Started
FAQ

Frequently Asked Questions

Everything you need to know

How fast can we implement this if we’re busy? +

Most teams complete initial customization and one tabletop in 3–6 focused hours over two weeks. The 30‑day plan breaks work into short, specific tasks. You can start with the Essentials Pack, then expand templates as time allows. We designed everything to be executed by IT generalists, not specialists.

What if we already have backups—why add playbooks? +

Backups without documented restores are only a partial solution. Our matrices and test scripts validate that your backups actually recover what matters, when it matters. Teams typically see restore success rates rise into the high‑80% range after two test cycles. Clear procedures also let non‑experts assist during incidents.

How do you compare to free templates online? +

Free documents are often generic, incomplete, or abandonware. Our library is vendor‑agnostic yet specific, with role‑tagged steps, pass/fail criteria, and exportable evidence. Updates ship monthly as risks and tools change. You’re paying to skip guesswork and avoid brittle, unmaintained checklists.

Is this right for us—and who might it NOT be for? +

If you’re a small or midsize team with limited DR documentation or ad‑hoc tests, you’ll benefit immediately. It might NOT be for you if you already maintain audit‑ready DR runbooks, run quarterly restores with documented results, and have dedicated DR staff. In that case, a targeted policy pack may suffice.

What’s the ROI compared to hiring a consultant? +

Subscribers typically reduce recovery times by 38–72% within the first month, freeing billable hours and reducing downtime costs. At $39/month, it’s a small ongoing expense versus a multi‑thousand‑dollar engagement. If you need bespoke architecture, combine our library with targeted consulting later.

Do you support specific vendors like Backblaze, iDrive, or Carbonite? +

We’re vendor‑agnostic and reference common SMB backup providers such as Backblaze, iDrive, Carbonite, and Acronis in examples. Templates show where to record settings and verification steps for any toolset. We also share affiliate links where appropriate so you can evaluate options.

How often are templates updated and how are changes communicated? +

We review the library monthly and ship change summaries for subscribers. Updates cover new risks, clearer instructions, and additional edge cases from customer feedback. Compliance Plus members receive quarterly briefing notes to ease internal reviews.

What about security of our information? +

You fill templates locally with your own data; we don’t require access to your systems or backups. Store your completed documents in your chosen repository or wiki. Our examples avoid sensitive data and focus on structure so your information remains under your control.

Can we customize the documents for our sector? +

Yes. Files are fully editable and include sector‑specific add‑ons for common SMB verticals. Guidance notes explain how to adapt escalation paths, contacts, and system priorities without breaking the checklist flow.

What’s your refund or cancellation policy? +

Essentials Pack includes a 14‑day refund if you haven’t downloaded all assets. Subscriptions can be canceled anytime and remain active until the end of the billing period. We keep it simple and transparent.

Interactive Tools

Tools & Resources

Interactive tools to help you get the most out of your business.

Ready to Get Started?

For IT generalists and owners, our plug-and-play playbooks cut recovery time by 38–72% within 30 days using tested backups, drills, and plain‑English procedures.

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